My mother, Mrs Veena Shukla; 77 years age;  is traveling on AI ticket PNR Number 4ZUBF7 on the following flights:
- VNS to BOM (Terminal 2) on (Vistara) UK 622 on 7th May 2024, Business Class... connecting to
- BOM (Terminal 2)  to EWR on (Air India) AI 191 on 8th May 2024, Business Class
- Her checked-in baggage will be checked in at VNS through to EWR and do not require to be collected in BOM
- She will have her BOM to EWR boarding pass issued in VNS so does not need to visit AI Check-In counter at BOM airport
- She has a wheelchair requirement (It is already on her ticket and booked with airline)
- She needs help in: when she arrives in BOM (Terminal 2) on Vistara flight UK 622; taken through immigration for International Departure; to be taken to Air India Business Class lounge in International Departures & taken to AI 191 flight for boarding