hi there,
Please I have few queries:
1. Where will the assistant meet my mother? also Can the assistant have a sign with my mom's name?
2. Does the service include wheelchair? in case not available is it possible for the assistant to manage the wheelchair if the airways provided the wheelchair?
3. My mom doesn't speak English, how the assistant will help on that? 
4. Is it possible for the assistant to help my mother with filling declaration card? 
5. Does the assistant will help with the luggage (! suitcase+1 carryon bag)

Thanks in advance
Raef