Hi, 
I am writing in to request airport assistance for my elderly parents who are flying from Singapore to Sydney (TR2) arriving at Sydney Airport on 15/11 at 13:00. 
They will need help collecting their baggage from the luggage carousel and to the Qantas check-in counter where they are booked on QF147 to Auckland departing 15/11 at 17:30. 
They will require a wheelchair and wheelchair assistance but are able to navigate stairs on their own, if needed. 
Thanks
Charlene