Dear,

I'm french travel agent working in France.
I did a booking for two french persons name Brousse Yves and Celie Colette.
They land at Los Angeles today at 1.00pm (British Airways BA283) and they have to go to another flight with different company : Southwest Airlines flight WN1840 departure at 06.55pm to Las Vegas. 
These guests are olders and they need assistance to guide them in the airport.
I see your contact on website, can you help them ? 
Please note that Mrs Celie speaks little english. 

Meanwhile your response,
Best regards,