Hello,
To whom it may concern, 

My mother - Passenger: Ms Nilgun Balkan will travel to Doha from Istanbul on 11 December 2021 via Qatar Airways with the travel details below:

QR242 
11 Dec 2021 , Saturday
Departure time: 14:00 SAW
Arrival time: 18:00 DOH
Booking Reference: RU5BNZ

My mother does not know any foreign language (she is Turkish nationality) and has limited travel experience. Therefore, we are in need of airport arrival assistance service and she needs to be accompanied through the airport entry processes. 

Thanks,