I am writing to inquire about the possibility of booking assistance for a low mobility person at Istanbul airport. Our family of four, which includes two underage individuals, one adult, and one senior citizen, will be traveling through Istanbul airport on May 25, 2023. We will be arriving at the airport at 16:10 (flight DP993) and departing at 19:30 (flight MNE405).

The senior member of our family has difficulty with movements due to heart and leg problems. We are therefore requesting assistance for her to transfer from the gate of arrival to the gate of departure within Istanbul airport.

Could you please provide us with information on how we can arrange for this assistance? Are there any forms we need to fill out or any specific procedures we need to follow?

We would greatly appreciate any help you can provide in making our travel experience through Istanbul airport as smooth and stress-free as possible.

Thank you for your attention to this matter.