My wife needs reliable assistance transport wheelchair service between the two flights. 5 years ago she broke her ankle ans has 9 pins and a metal plate. She can walk up ramp from airplane but walking the distance in Atlanta is not possible. We have in the past requested wheelchair assistance from the airline; but since the service disassociated itself with the airlines and personnel shortages at least 6 of the last 8 flights there have been wheelchairs but no personnel. We need reliable on time transport services between flights.