Hi, this service inquiry are for my parents: 

Ava Psyche Aragones Opada
Rene Tiago Opada

They are both first time flyers and senior citizens. Although not frail, they will need a lot of assistance as they don't know how to get around the airport, finding boarding gates, the processes of check-in, security checks and immigration control. Therefore, I will be grateful if all of these will be included in the offered service please. 

I look forward to your response. You can best get through to me via my email.