Good afternoon,

I will be flying into JFK on November 15th, landing at 7:45 am on Alaska Airlines flight AS 76. I have a 16 hour layover, as my flight out of JFK is at 12:30 AM. I am flying with two service animals and have mobility limitations. I was supposed to have someone traveling with me, however, they are no longer with us (it was unexpected/sudden). 

I will not be able to navigate with two animals and a suitcase alone and was told to reach out to see if someone can meet me at baggage claim (terminal 7), to transport me (via planemate/cart) to check in my baggage (terminal 1, Norse) and then on to terminal 5, to the attached hotel for my long layover? 

Thank you so much for your assistance and kindness. This is an incredibly emotional and taxing time for me and having someone to help me will make a world of difference. 

Best,

Kaylee