Dear Airport Assistance Team,

My name is Cecilia Malyine Koor, and I would like to kindly request transfer assistance at Xi’an Xianyang International Airport (XIY) on June 1st, 2025.

I will be arriving on China Eastern Airlines Flight MU8658 from Budapest, landing at 11:00 AM, and connecting to Flight MU2369 to Shanghai, departing at 1:30 PM.
As I do not speak English or Chinese, and my layover time is quite limited, I would greatly appreciate full assistance from arrival to departure—including:
- Guidance through immigration and customs
- Help with collecting and re-checking my luggage (if required)
- Escort and support during the domestic transfer/check-in process
- Direction to the correct gate for my connecting flight

Could you please confirm:
- Whether I will need to collect and re-check my baggage at Xi’an?
- What documents I should prepare for immigration or security clearance?
- Where and how I will meet the assistance personnel upon arrival?

Thank you in advance for your support. I would be grateful for written confirmation and clear instructions prior to my travel.

Best regards,
Cecilia Malyine Koor