I would like to request transit assistance at Istanbul Airport for my mother.

She will be arriving from Tehran on TK871, and continuing her journey to Berlin on TK1723.

She does not speak English or Turkish, and she is not familiar with large airports.

We are concerned that she may not be able to find the correct departure gate on her own.

She needs assistance from the moment she disembarks the first flight until she reaches the correct gate for her second flight.

Please let us know if such a service is available, and how we can proceed with booking and payment.

Thank you in advance.