CANCUN International Airport Assistance - Airport Meet & Greet

Bienvenida/Bienvenido to JODOGO

JODOGO redefines the experience of your airport assistance services at the Cancun International Airport located in Mexico. By providing an uncomplicated process for your traveling, JODOGO's caliber lies in providing you with an outstanding and luxurious VIP-like experience.

Our highest priority is you

As soon as you arrive at your destination, we handle all formalities, we take care of everything we promise. Whether it's international or domestic, JODOGO has you covered.

Why Mexico's 2nd busiest airport and JODOGO make for a perfect combination:

At the Cancun International Airport, various social activities are offered during your layover or transit to suit everybody's preferences.

JODOGO also offers a wide range of services according to your want and need

  1. Meet and Greet Services,
  2. Airport Lounges,
  3. Baggage Handling Services,
  4. Fast Track (Passport and Customs) Assistance Services,
  5. Priority Check-in
  6. VIP meet and greet services

How to Spend Your Layover

  1. Have amazing food in Mexico and its best restaurants.
  2. Go shopping for clothing, jewelry, or devices.
  3. There are tons of museums to check out from and with a city like Mexico and time to spare and check out with more than five hours- exploring Cancun can be memorable.

Airport facilities

Car parking Facility:

At the terminals of Cancun International Airport, car parking is available. This can be used for short-term or long-term parking varying in their prices accordingly.

Cancun experience:

Cancun International Airport has at least 10 to 15 restaurants, snack bars, cafes, and grab-and-go food outlets. Most of them are located within a secure area. At Terminal 2, after the security filters, one can find the duty-free area and dining area with fun snack bars. At Terminal 3, there is a variety of options to choose from for that foodie in you. From Haagen-Dazs to Starbucks Coffee- the spread to choose from is plenty.

JODOGO treats your experience with hospitality:

Passenger Meet and Greet services offered by JODOGO will include a representative who welcomes our guests with a name board (a bouquet on request) and help you with all airport formalities without hassle.

Wheelchair Facility

One of the primary conveniences that Cancun International Airport offers is free wheelchair service. The service is available for all the passengers that require its assistance.


  1. In need of assistance at the Cancun International Airport, we at JODOGO are always ready to help. With the help of JODOGO's airport assist services, you can save time and explore. With the help of JODOGO, you gain a smoother experience of the activities at Cancun International Airport by not having to wait in long queues.
  2. You can request JODOGO's services over the phone or via Whatsapp if you are interested in connecting - call us directly at +1(325) 225 5550 or fill out the online form, we will call you shortly to confirm your booking.
  3. Book special assistance services at Cancun International Airport : https://jodogoairportassist.com/request/create
  1. JODOGO offers special assistance for wheelchair requirements. To avail of the wheelchair assistance please make a request when you book our services at JODOGO.
  2. Book our services through the request form (https://jodogoairportassist.com/request/create). Airport Wheelchair Assistance at Cancun International Airport can also be requested through the Booking Office where the booking was made.

We at JODOGO provide a variety of airport assistance services which include:

  1. Meet and Greet Services on Arrival/ Connection/ Departure flights
  2. Baggage Handling Services
  3. Special Assistance Services (Wheelchair handling)
  4. Lounge Access Assistance Services
  5. VIP Fast Track Assistance Services
  6. VIP Concierge Services
  7. Priority Check-in and Check-out
  8. Guide you through an expedited security checkpoint

You can also enquire about more services offered by JODOGO at Cancun International Airport through our request form: https://jodogoairportassist.com/request/create

  1. Our Meet and Greet services include a representative who will meet you at the decided meeting point within the airport terminal building or any other specified point. As assigned with a name card and a bouquet (if requested) the representative will guide you to the required gate for departures/ transfers.
  2. Note: Meeting points may vary depending on the airport specifications.
  1. Body temperature and mask importance are given at every point of entry to the terminal building by JODOGO. Social distancing markers are also in place to help guide airport guests.
  2. Anti-microbial sneeze guards at service counters and hand sanitizers are installed throughout the terminal for airport guests' safety.
  3. Various methods such as dry-mist fumigation with a water-based chemical that kills 99% of microorganisms, Blu-ray anion nanospray gun, and micro-mist blower form a thin layer of coating that protects the surfaces. These are the methods used to clean the airport terminals for airport guests' safety.
  4. The above measures are increased based on having on-ground safety compliance officers patrolling the terminals and safety messages- on digital screens to remind airport guests to continue practicing safe measures. Airport CARE Ambassadors are also available to assist passengers.

Information Services

Cancun has information desks at Terminal 3. Customer service volunteers are available throughout the airport.


Many luggage locker options are available and the price varies depending on the size of the bag. The availability is between 7 am to 9 pm. A lost and found service is also available but operates independently from the airport.

Dine and Shop:

The options to dine at the airport would come under

  1. Bubba Gump
  2. Domino's Pizza
  3. Johnny Rocket
  4. Grab & Go
  5. Guacamole Grill
  6. Margarita Ville
  7. Peking Xpress
  8. Haagen-Dazs
  9. Starbucks Coffee
  10. Berry Hill

These outlets are available at Terminal 3. Apart from these outlets, one can also discover

  1. Baskins Robbin
  2. Burger King
  3. Corona Beach Bar
  4. Domino's Pizza
  5. Snack & Bar To Go
  6. Grab & Go
  7. Guacamole Grill
  8. Jose Cuervo
  9. Kahlua Cafe
  10. TGI Fridays
  11. Terminal Restaurant

There are a variety of liquor/tobacco stores at the Cancun DutyFree sections of the airport, along with boutique shops carrying up-market items like perfumes, jewelry, and clothing.

Note: Duty-Free Shops are available at departures only.

Airport Lounges for relaxation

From food, and unlimited drinks to the comfort of taking a shower...this lounge is set to relax for anyone and everybody. Whether it be an early morning check-in flight or a canceled one- this lounge will not disappoint.

Public Transportation and other options:

One can find many modes of public transportation right outside the terminal. From taxi to bus services, with the bus being the most economical/affordable.


ATMs are available as they are located at the terminal.

Wi-Fi Availability

Free Wi-Fi is offered throughout the terminal and charging stations can be found built into the seat in all the concourses and gate areas.