SYDNEY AIRPORT ASSISTANCE

Conference and business

Sydney Airport offers business and conference facilities with services such as office equipment, work areas, Wi-Fi, and more. These facilities can accommodate up to 1,000 guests and are located in Terminal 1 and Terminal 2, operated by Sydney Airport Executive Services. Additional business facilities are also available at the airport.

Wheelchair Facility

Wheelchairs are available upon request from your airline. Be sure to inform them of any requirements at the time of booking and at least 48 hours before your arrival at the airport. Sydney Airport is fully accessible to individuals with disabilities, offering ramps, smooth wheelchair access, lowered telephones, accessible toilets, and disabled parking spaces. For further assistance, please contact the information desks located throughout the airport.

Dine and Shop

The airport is located with a large number of restaurants and shops.

In bar and cafe variety one would find:

• Azucar Cafe
• Bar Roma
• BBQ Chicken
• Beer Deluxe
• Bear and the Beard
• Coopers Alehouse
• Hudsons Coffee
• Peroni Bar and many more

Under casual dining options you have:

• MoVida
• Roll'd
• Taste of Thai
• YO! Sushi
• Pete's Pies
• Chicken Confidential
• Beqaa and many more

And last but not least- Quick eats

• Mad Mex
• National Pies
• Oliver Brown
• Red Rooster
• SumoSalad and SumoSalad Green Label
• Toby's Estate
• Wok on Air and more

Disclaimer: Be sure to check which casual dining, café, or quick-eat areas are open before heading over, as some may be closed for service at times.

Within the shopping range - The variety would range from travel essentials to fashion and accessories.

To start with- Travel essentials:

• Lego/Kaboom
• Rolling Luggage
• Amcal Pharmacy
• NewsLink and more

Souvenirs

• Think Sydney
• Merino Collection
• A Little Something
• Australian way

Fashion and Accessories:

• MECCA
• Peter Alexander
• Seed Kids
• Sunglass Hut
• Victoria's Secret
• Witchery
• Rolex
• AMUSE Beauty Studio and many more

They also have a Duty-Free Shop.

SYD Lost and Found Facility

When you lose an item in SYD, the department you need to contact will depend on where you lost the item:

• The Lost Property Office is open from 8 AM to 4 PM on weekdays and is located on Level 3 of the Terminal 1 International Terminal.
• If you have lost an item at Terminal 2, please submit an inquiry using the Lost Property Form below.
• If the lost item was not found at any of the terminals, it may be located on the aircraft or public transport. Lost property services at both Terminal 1 and Terminal 2 are provided free of charge.

Note: Sydney Airport will not work with any third-party lost property services.

Public Transportation and other options

Taxi Services: Designated taxi ranks are available at each terminal for passengers to be picked up. Supervisors are on hand to assist passengers with special needs, such as arranging taxis for wheelchair access, disability requirements, baby capsules, and more. Rideshare services, including Uber, are also available.

Sydney Airport Parking: You can park at Sydney Domestic Terminals 2 and 3 in the multi-story car parks, known as P1 and P2, which are just a 5-minute walk from the terminals. Sydney Airport Parking also offers a variety of other parking options. Additionally, a free shuttle bus is available from the car parks to the airport.

Besides these public transportation services- there are train, door-to-door transfer, bus, and rental car services as well that travelers can opt for.

Note: For a smoother and more efficient experience, it is recommended to pre-book taxi services whenever possible.

Explore Sydney

Sydney, the capital of New South Wales, Australia, is a vibrant and cosmopolitan city renowned for its stunning harbor, iconic landmarks, and rich cultural scene.

• Visit the Sydney Opera House: Iconic architectural masterpiece and a UNESCO World Heritage Site that hosts various performances and events.
• Visit the Sydney Harbour Bridge: Another iconic structure offering panoramic views of the city and harbor, the Bridge Climb adventure is for those seeking an adrenaline rush.
• Visit the Bondi Beach: Famous for its golden sands and excellent surfing conditions, coastal walks, and vibrant beach culture.
• Visit the Royal Botanic Garden: A lush oasis near the Sydney Opera House, beautiful gardens, walking paths, and plant collections.
• Visit the Taronga Zoo: Located on the shores of Sydney Harbour, home to a wide variety of native and exotic animals.
• At JODOGO, we provide VIP airport concierge services, fast-track assistance, and priority security to ensure a seamless travel experience. Our specialized services also include airport assistance and wheelchair support for disabled or elderly passengers, available whenever needed.