CAPE TOWN Airport Assistance - Airport Meet & Greet
Redefining Airport Assistance Services, we at JODOGO aim to make your experience at the Cape Town International Airport (CPT) smooth, hassle-free and one worth remembering. Our team, expertized at giving you a notable and luxurious VIP-like experience from the moment you step into the airport until you reach the destination, takes care of all the travel formalities, be it international or domestic, while you can sit back and relax.
Cape Town International Airport is known to be Africa’s premier tourist and VIP destination and has established a reputation as Africa’s premier international award-winning airport, consistently performing among the best in the world for service in its category.
Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers to name a few.

Discover Cape Town International Airport
Cape Town International Airport is the primary international airport serving the city of Cape Town, and is the second-busiest airport in South Africa and fourth-busiest in Africa. Located approximately 20 kilometres (12 mi) from the city centre, the airport was opened in 1954 to replace Cape Town's previous airport, Wingfield Aerodrome. Cape Town International Airport is the only airport in the Cape Town metropolitan area that offers scheduled passenger services. The airport has domestic and international terminals, linked by a common central terminal.
The airport has direct flights from South Africa's other two main urban areas, Johannesburg and Durban, as well as flights to smaller centres in South Africa. Internationally, it has direct flights to several destinations in Africa, the Middle East, Asia, Europe and the United States. The air route between Cape Town and Johannesburg was the world's ninth-busiest air route in 2011 with an estimated 4.5 million passengers.
The terminal building has a split-level design, with departures located on the upper floors and arrivals in the lower floors; an elevated roadway system provides vehicular access to both departures and arrivals levels. All check-in takes place within the Central Terminal Building, which contains 120 check-in desks and 20 self-service kiosks.Passengers then pass through a consolidated security screening area before dividing. Passengers flying internationally head to the northern part of the airport which is the international terminal, and passengers flying to other parts of South Africa head to the southern part of the airport to the domestic terminal.
The terminal has 10 air bridges, evenly split between domestic and international usage. Sections of lower levels of the domestic and international terminals are used for transporting passengers via bus to and from remotely parked aircraft.
Arriving passengers collect luggage in the old sections of their respective terminals, before proceeding through new passageways to the new Central Terminal Building. The terminal contains an automated baggage handling system, capable of handling 30,000 bags per hour.
Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at Cape Town International Airport with our professional service.
THINGS TO DO ON A LAYOVER OR TRANSIT :
Restaurants And Food In Cape Town Airport
Restaurants are located on the upper (3rd) level above the departures level, which includes what is purported to be the largest Spur restaurant on the African continent.
The restaurant level overlooks the airside of the terminal, where a glass curtain wall separates the patrons from the planes 3 floors below.
Sit back and relax, grab a bite to eat or catch up on last minute work at the restaurants in the International departures area. Offering relaxed seating, a hot or cold food and beverage selection, free Wi-Fi and entertainment options.
FAQ
If you need assistance at the Cape Town Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore instead of standing in queues and missing out on experiencing the activities Cape Town Airport has to offer to its passengers. Enquire by contacting JODOGO directly at +1(325) 225 5550 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.
Book special assistance services at Cape Town Airport
JODOGO fast track airport assistance service providers help travelers to enter priority lanes to skip the waiting queue during airport procedures. This scheme assists passengers to navigate the airport security process quickly, and get some time to relax before flying again.
Please note that fast track services at each airport vary depending on the specific rules of airports, airlines and countries.
Being one of the busiest airports in the world, the formalities, customs, and security procedures will require passenger(s) to wait in queues for a long period of time, making it hectic and tiresome. When you opt for JODOGO’s assistance services, there will be no more of this as our representative assigned to you will take care of everything from meeting you at the airport entrance and doing all the formalities for you so that you can be comfortable and leave all the work to us.
To avail Fast Track services at Cape Town Airport, make sure you request for it through the request form.
- International Terminal The international terminal is located on the northern side of the airport. Customs and Immigration facilities, lounges, duty-free shops, restaurants, prayer rooms, conference rooms, airline offices, and chapels are located in the terminal.
- Domestic Terminal Located on the southern side of the airport, it has the same facilities as the international terminal, with the exception of Immigration facilities.
A child under the age of five years may be exempted from wearing a face mask
Airlines shall not board any passengers without a valid negative PCR or a valid COVID-19 negative test certificate (ONLY NECESSARY FOR INTERNATIONAL FLIGHTS)
A passenger who is unable to wear a face mask due to an underlying medical condition, must submit a medical certificate from a registered medical practitioner to the Operator prior to departure.
A child or a person with disabilities may be exempted from COVID-19 testing if testing will prove to be a challenge, provided that Operators must consult local public health authorities to confirm the requirement prior to departure.
Shops and Stores
Retail outlets are located on the lower (arrivals) level of the terminal at landside as well as airside at the departure gates.
They are diverse, including clothing retailers, bookstores, souvenir outlets, grocery stores and duty-free in international departures.
Explore Cape Town
The streets of Cape Town is packed with culture, history, art and local peculiarities. One of the best ways to experience the city is to get out of your car and walk, cycle or skate through the city’s streets, and discover it on a more intimate level. Here are some tours that will give you a completely different perspective of the Mother City.
One of the best ways to see Cape Town is on foot, because you miss so many things while driving in a taxi, bus or car. Because Cape Town is relatively small compared to many other cities around the world, it’s perfect for walking. Usually free, and led by expert guides, there are a number of tours to choose from.
Cycling has become a big focus for the City of Cape Town, with infrastructure being developed to encourage people to both commute and explore the city in a healthier, more eco-friendly way. While Cape Town is famous for its annual Cape Town Cycle Tour, you don’t have to be a pro to enjoy the city’s sights by bicycle, and there are sightseeing trips to suit everyone who likes to feel a breeze through their hair.
Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.
Currency Exchange
Currency exchange kiosks can be found in both Domestic Terminal, International Terminal and Central Terminal.
Smoking Area
There’s a Smokers Lounge in the International Terminal.
Lounges
- Bidvest Premier Lounge Mezzanine level. Note it is temporarily closed. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Smoking area.
- SAA Voyager Platinum LoungeMezzanine level, close to Gate A7. Open from 04:30 am to 09:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers and Smoking area.
- SAA Baobab Premium Class LoungeMezzanine level, close to Gate A7. Open from 04:30 am to 09:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Children’s area, Printers, Copiers and Smoking area.
- SLOW LoungeClose to Gates C1 and C2. Open from 04:30 am to 08:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Private rooms, Internet terminals.
Others
Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.
Airport Hotel Verde - Cape Town International Airport
It is located about 400 meters from Cape Town International Airport, in a restored wetland. Offers to passengers 145 spacious and luxurious rooms with the following services: Allergen-free bedding, flat-screen TV, complimentary Wi-Fi, drinks and filtered water, and air-conditioning. There are complimentary shuttles to the terminals from 04:00 am to 00:00 am. On the other hand, once a day, there’s also a complimentary shuttle to V&A Waterfront at a minimal charge.The hotel is equipped with an eco pool, indoor and outdoor gym, a walking trail, a business centre, massage treatment room and 8 conference venues.
JODOGO performed heroically in making a 90 minute transfer between international and domestic flights. To add a degree of difficulty, we requested its service only two hours prior to touchdown. When the airline hadn’t checked the bags to ..
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dko
I can’t thank this service enough!!
I would have never made it through LAX with out the support of the team at JODOGO!!..

Lucinda Goldschmitz
Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. A second greeter was waiting for me as soon as I arrived through customs and helped with everything! Made the arrival in New York stress free :) ..
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Michael Felker
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old ..
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Nadia Lahbabi
I had an awesome experience with Jodogo airport assistance. I had taken assistance for departure in Bangalore as well as arrival in Heathrow London. Both the services were good especially in LHR assistant Sue was very helpful. As I travelled with an infant she took care of all the immigration procedures very smoothly..
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Reshma Devidas
It’s amazing experience Very kind people Professionals and very responsible I liked this service very much..
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Ramani Govindarajan
Everything was splendid. Worked like clockwork. Ajay was a delight to work with. He was extremely polite and knowledgeable and very punctual..
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Murli Bhat
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of service she received. I would personally like to thank your greeter Mr Pawar. He was very kind and helpful person throughout the process. Would really take your service in future and would definitely recommend that people who needs a smooth transition they should opt for your service. Thank you once again...
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Nilambari Desai
I had availed the Transit support services in Chennai. However, due to Covid-19 there were constant changes in the flight schedule. Initially, we had just 5 hours of lay over at Chennai airport. This got extended to 12 hours. Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. We were received by his person at the arrivals and taken to car. Upon request, we asked Mr. Naresh whether we could upgrade to better hotel. He quickly did the arrangements and got us placed in a 5 star hotel nearby....
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Yogiraj Nadgauda
I will definitely recommend JODOGO services. My family had a seamless and hassle free transit from domestic to international terminal for connecting flights. Even though I was totally in different time zone the followup and updates were received regularly from JODOGO team...
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