Redefining Airport Assistance Services, we at JODOGO aim to make your experience at the Guangzhou Baiyun International Airport (CAN) smooth, hassle-free and one worth remembering. Our team, expertized at giving you a notable and luxurious VIP-like experience from the moment you step into the airport until you reach the destination, takes care of all the travel formalities, be it international or domestic, while you can sit back and relax.

Guangzhou Baiyun International Airport, inherited from the former Baiyun Airport, is dedicated to building a “beautiful airport” and “beautiful China” to the world. Stepping into this masterpiece will not only leave you awestruck but also offers a wide variety of activities and facilities that will keep you exploring every corner of this airport during your layover or transit.

Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers to name a few.

Discover Guangzhou Baiyun International Airport

The major airport of Guangzhou, Guangdong province, is located in Baiyun–Huadu Districts, Guangzhou, Guangdong in Southern China. Baiyun Airport serves Guangzhou and Guangdong-Hong Kong-Macau Greater Bay Area and is a major hub for China Southern Airlines. With a passenger traffic of around 73 million in 2019 and 43 million in 2020, Baiyun Airport is China’s 3rd busiest and the world’s 11th busiest airport.

Baiyun Airport has two main terminals: Terminal 1 which has three components, Main Terminal, Area A and Area B. All check-in counters and most retail stores are placed at the Main Terminal. The two concourses controlled by individual security checkpoints, named Area A and Area B, are the boarding gates, security checkpoints, border control, customs and quarantine, baggage reclaim and relative facilities. Terminal 2, known for being one of the world's largest airport terminals, houses all China Southern Airlines and most of the SkyTeam member airlines.

In light of the Covid-19 pandemic and China being the worst-hit country, several precautions are followed at the Baiyun Airport to curb the spread of the virus. Baiyun Airport officials have made it mandatory for passengers leaving Guangzhou to present negative nucleic acid test results within 48 hours of their flight. All the basic precautions, such as frequent sanitisation of high traffic points, social distancing, temperature screening points, are strictly followed to ensure a safe and worry-free experience for the passengers. It is advised for the passengers to enquire with their airlines about additional information regarding Covid-19 protocols in their respective airlines.

Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at Baiyun Airport with our professional service.

Things to do During Layover or Transit

Relax and Unwind

There are lounges that you may access regardless of the class of service you are travelling in by purchasing a lounge pass or through a lounge membership programme. Visit the individual lounge website for additional information about the lounge itself, as well as how to get lounge access with only an economy class ticket! Facilities like snacks counters, non-alcoholic beverage counters, Free Wi-Fi, and fully air-conditioned lounges are provided.

Treat Your Tastebuds

From popular fast food joints like KFC, McDonald’s, cafes like Starbucks to popular Chinese restaurants, Baiyun Airport has a lot of options spread across the two terminals which will keep the foodie in you satisfied. Some of the options that are open 24 hours are: KFC, McDonald’s, Japan Fusion, Oak Tree, and Porcelain Noodles.

Go on a Shopping Spree

With around 50 duty free shops and a few world famous brand stores, you can spend your time shopping here without the worry of burning a hole through your wallet!

Stay Connected

Free WiFi is available at Guangzhou airport for 300 minutes per session. Connect to the “AIRPORT-WIFI-FREE” network. You will need to have a mobile phone to receive an access code, or you can scan your passport at any one of the eight self-service WiFi kiosks in order to receive a printout of the code. Free WiFi is also accessible if you have a WeChat account. The App may also come in handy at places like McDonald’s and is available for Apple and Android users.

Art at Baiyun

Popular attractions across the airport worth visiting are Yunzhixin- located at the end of the passageway on the west side of Basement 1 of the Main Building of the Terminal, the Time Space Tunnel- located in the same place as Yunzhixin, is the first large-scale art experience space in media convergence mode in the airport, and the first of its kind in the country, the Sea-to-Sky Corridor- located between the subway exit on Basement 1 of the Main Building of the Terminal and Arrival Area A, it is the first large-scale "Silk Road-themed'' public art space among the airports in China. Other than these, there are various other sculptures that are worth having a look at.

Explore Guangzhou

If you’re a travel enthusiast and want to get out of the airport during your layover or transit time of 8 hours or more, exploring Guangzhou is the best option. While Guangzhou isn’t a city many foreigners are familiar with, it offers a good amount of things to do including historic and cultural sites.

  1. Wander Beijing Road:This busy pedestrian road attracts large crowds to its restaurants and shops, especially in the evening. This is a great place to see modern China, but you can also appreciate its historic past here. Along the pedestrian road, there are preserved sections of ancient roads from the 11th to 14th century Song and Yuan dynasties.
  2. Visit the Yuexiu Park:Yuexiu Park is the largest park in Guangzhou and the sheer amount of greenery will keep you calm and your mind at peace. One of the main sites in the park is the Five Rams statue, which has become the symbol of Guangzhou. There are many gardens, lakes, and children’s play areas to explore in this massive green space in the centre of the city.
  3. Take a Pearl River Cruise:The Pearl River is the third largest river in China and runs through Guangzhou. Taking a Pearl River cruise is a great way to see the historic and modern parts of the city, including the famous Canton Tower. You can do boat tours throughout the day, but an evening tour shows the city all lit up. It is recommended to buy your tickets earlier in the day because they often sell out.
  4. Visit the famous Canton Tower:The Canton Tower lies on the south bank of the Pearl River and is the symbol of Guangzhou. For a brief time, it was the tallest tower in the world when it was built in 2010 at 604 m. There are quite a few ways to experience the Tower, including an observatory, a bubble tram and sky drop amusement ride.
  5. Visit the Temple of the Six Banyan Trees:The multi-tiered pagoda is stunning and the temple complex is a peaceful respite compared to the city. You can also purchase a simple meal at the temple.

Others

Apart from the wide range of assistance and services offered at Baiyun Airport, it also offers facilities like Limited business services, along with free coffee and tea at the Golden Century Business Center located in Terminal 1, Post offices, Information Desks, Luggage storage and lockers, Pharmacies, Emergency medical assistance services, Charging stations, Multimedia Kiosks where passengers can check flight, airport facilities, etc., ATMs/ Cash Machines, Currency exchange centres, Massage Chairs in the Chen Yi Massage Chair Experience Center, Spa and salon services, Movie theatre, Dressing rooms, among many others.

Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.

FAQ

If you need assistance at the Baiyun Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore instead of standing in queues and missing out on experiencing the activities Baiyun Airport has to offer to its passengers. Enquire by contacting JODOGO directly at +1(307) 317 1724 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.

Book special assistance services at Baiyun Airport

https://jodogoairportassist.com/request/create

There are two options for customs clearance at Baiyun Airport: “declaration clearance” and “non-declaration clearance”. Inbound and outbound passengers without declarable carry-on items may choose “non-declaration clearance” option, whereas people exempted from supervision by customs and passengers under 16 years old and accompanied by adults, all inbound and outbound passengers with declarable carry-on items should fill in the Customs Declaration for written customs declaration, and choose “declaration clearance” option.

You can also choose our Fast Track Services option to be stress-free and let our representative walk you through the fast track process. Please note that each airport varies depending on the specific rules of airports, airlines and countries.

Wheelchair Assistance is a special assistance service offered by JODOGO. To avail this, a request has to be made when you book for our services through the request form (https://jodogoairportassist.com/request/create). You can also request Airport Wheelchair Assistance at Baiyun Airport through the Booking Office from where you have done your booking/ticketing.

Our Meet and Greet services include a representative who will meet you at the decided meeting point within the airport terminal building or any other specified point* as requested with a name card and a bouquet of flowers (if requested) and guide you to the required gate for departures/ transfers.

The cost of the services offered by JODOGO vary depending per person for either arrivals, departures, or connections and level of service booked. For more detailed information on the pricing and exclusive deals for airport assistance services at Changi Airport, please consider contacting us or placing a request so that we can get back to you on it.