Redefining Airport Assistance Services, we at JODOGO aim to make your experience at the Seoul-Incheon International Airport (ICN) smooth, hassle-free and memorable. Our team is expertized at giving you a unique and luxurious VIP-like experience from the moment you step into the airport until you reach the destination, and take care of all the travel formalities, be it international or domestic, while you can sit back and relax.
Seoul-Incheon International Airport or, simply, Incheon International Airport is the largest airport in South Korea. This airport lives up to its vision, “We connect Lives, Culture, and Future”, honing awards for Quality Airport service for 12 years consecutively, following every sustainable management goals and services tailored for every passenger to ensure smooth and safe travel from or to Incheon Airport.
Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers and much more.
Discover Seoul-Incheon International Airport
The largest and primary airport of South Korea, located west of Icheon’s city center, on an artificially created piece of land between Yeongjong and Yongyu Islands, serves the Seoul Capital Area. Having served over 71 million passengers in 2019, it is the world’s 14th busiest airport. Incheon Airport is the principal hub for Air Busan, Korean Air, Air Seoul, Asiana Airlines among others.
Incheon Airport has two main terminals- Terminal 1, the largest airport terminal in the area of South Korea, has fully automated services including automatic check-in counters which travellers can use to input their flight information, scan their passports, receive their flight tickets and lastly, load the luggage onto the conveyor without the need for any airport staff, whereas Terminal 2 is for Korean Air, KLM, Delta Airlines, Air France and other SkyTeam members like Aeromexico, Alitalia, China Airlines, Garuda Indonesia, etc.
While the world fights the Covid-19 pandemic, it is crucial to follow the guidelines set by the airport to keep ourselves and others safe. Passengers and employees must wear face masks on public transport, in the airport and on the aircraft. Face masks are also available in pharmacies and bookstores around the airport. Disinfecting and sanitizing high-touch surfaces of facilities are done daily in the airport. Hand sanitizers are available at all info desks and other areas around the airport. Fever-check is done thrice in the airport - Before check-in, before security and before boarding. It is important to note that some of the lounges and restaurants will be closed to ensure minimal crowding.
Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at Incheon Airport with our professional service.
Things to Do During a Layover or Transit
Art at Incheon
You don’t need to leave Incheon International Airport in Seoul to learn about Korean culture, history, and art. Not only are there performances and exhibits, but you can also have hands-on experiences. If you’re lucky enough, a dance and music performance will be taking place at the Korean Cultural Zones in Incheon International Airport.
Relax and Replenish
Pay-per-use lounges in Incheon Airport have food and drink, WiFi, and maybe even shower facilities included. Many airport lounges here offer access to any traveller, i.e., your seat class or the airline you’re flying with doesn’t matter. You can either pre-book online or use your lounge membership program to gain entry.
Try Your Luck at the Casino
A free shuttle bus from Incheon International Airport to the Hyatt Regency Hotel gives access to the Paradise Golden Gate Casino, just 3 minutes away from the main terminal. The free shuttle heads back and forth from the hotel every 15 minutes.
Sweat Out Your Stress
The brand new Terminal 2 is a high-tech place, particularly evident in its digital gym. Its virtual challenges offer a real-world workout made up of jumping, stepping, dunking, and other exercises designed to get your muscles working after a long flight.
Breathe in the Nature
Seven gardens offer some relaxation and calm in the bustling airport environment. Most are located indoors, with various themes: cactus, flowers, rocks, water, and plants. The Wildflower Garden is located outdoors. A little farther from the main terminal is the Sky Garden, a landscaped area with flowers, courtyards, walking paths, and an observation deck that provide a welcome respite from the airport.
Take in Korean Culture
The airport offers a range of cultural experiences, including a museum and a Traditional Cultural Center. Explore a typically Korean approach to relaxation at the Rest and Relaxation experience, which highlights handicrafts, folding screens, and local artwork that promote peace and tranquility. For cutting-edge innovation typical of 21st-century Korea, visit the IT Experience Center.
Treat Your Tastebuds
Sample traditional Korean food at quick food court stalls or sit-down restaurants that tout kimchi, noodles, mackerel, and the comforting rice dish bibimbap. There’s tons of other cuisine, too, like Japanese, Chinese, Italian, Indian, and more. Western chains include Burger King, KFC, and the ever-popular Shake Shack. Many eateries stay open 24-hours.
Free WiFi is available throughout the airport, so you can catch up on your online life during your layover. Free internet stations are available in case you are travelling without your mobile device.
The shopping here offers seemingly endless Duty Free areas, plus a range of bookstores, cosmetic shops, and souvenir stores. The pharmacies and convenience shops are a particular Korean experience, offering super affordable K-beauty makeup and skincare treatments and local candy and drinks.
If you’re in transit, you can join one of the many transit tours that the airport arranges, available in Korean and English. Tours last between 2-8 hours and you can visit sights like the Yongungsa Temple, the Dora Observatory, and the Sinpo Market. Have a 6+ hours layover and want to explore Seoul by yourself? You can store your extra baggage at the baggage lockers and then take the AREX Railroad Express, which connects to the city center’s metro lines, or one of several buses that connect to various points in Seoul.
- Visit Gyeongbok PalaceThis main palace of Seoul is located in the heart of Seoul, Gyeongbokgung, as you will find the Sejong Performing Arts Center, the Admiral Yi Sunshin statue, and the U.S. and Japanese embassies. Inside you will find the throne of the Korean king, a meditation pond, and other buildings used by the royal court.
- Hop onto the Seoul City Tour BusThis tour bus circulates 26 key tourist stops in downtown Seoul where you can hop on and off as much as you want. The bus comes by every 30 minutes and stops at places like Gwanghwamun, Seoul Station, Itaewon, Myeongdong, Seoul N Tower, Changdeokgung, etc.
- Take a stroll around SamcheongdongA quaint neighborhood of small cafes and shops located within a short walking distance of Gyeongbokgung, is a nice place to just wander around and maybe get a bowl of patbingsu (shaved ice topped with sweet red bean, ice cream, condensed milk, rice cakes, and fruit) at one of the cafes after looking at some of the unique shops there.
- Visit CheonggyecheonThe city's $900 million urban beautification project that "restored" the stream that used to run through downtown, Cheonggyecheon has helped revitalize the downtown area bringing in families visiting on the weekends or tourists walking from Insadong to Myeongdong.
Incheon Airport is not rated as one of the best airports for nothing, spending time here doesn’t feel like a chore. A layover at this airport is almost like a mini holiday in itself. You are sure to feel entertained every minute you spend here.
Apart from the facilities already mentioned above, Incheon Airport provides its passengers various other necessary facilities and services like Bank services, Currency exchange centres, Travel Insurance centres, free Internet Zones, Baggage Storage/ Locker services, Airport and tourist information desks, Prayer Rooms, Car Rental or Taxi services, Photo Booths, Business Centres, Shower rooms, Spa & Salons, Nap and Rest Zones, Pharmacies, Medical Assistance Services, Children Play Areas, Baby Care/ Nursing Rooms, the list goes on.
Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.
If you need assistance at the Incheon Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore instead of standing in queues and missing out on experiencing the activities DFW Airport has to offer to its passengers. Enquire by contacting JODOGO directly at +1(307) 317 1724 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.
Book special assistance services at Incheon Airport
To ensure the well being of the travelers, JODOGO offers barrier-free special assistance services at Incheon International Airport Our disability/mobility and medical assistance serve our customers with special needs.
Book airport special assistance service and get priority access through security and airport formalities. Services: Arrival, Departure, Transit.
In order to serve you better, Book assistance for elderly passengers at Incheon Airport
All passengers entering Korea from abroad must fill out the declaration form even if they do not have any items to declare and if you are entering as a family, you only need to fill out 1 form per family.
After filling the declaration form, you can claim your baggage from the baggage claim area.
Submit the declaration form that you have filled out to the official.
Passengers with items to declare will proceed to the inspection tunnel and those with no items to declare will proceed to the duty-free tunnel. Please note that every passenger is subject to customs inspection.
We at JODOGO provide a variety of airport assistance services of which include:
- Meet and Greet Services on Arrival/ Connection/ Departure flights
- Baggage Handling Services
- Special Assistance Services (Wheelchair handling)
- VIP Fast Track Assistance Services
- VIP Concierge Services
- Priority Check-in and Check-out
- Guide you through an expedited security checkpoint
- Lounge Access Assistance Services
You can also enquire about more services offered by JODOGO at Incheon Airport through our request form:
Traveling passengers are required to wear face masks right from the entrance of the airport. Masks can also be purchased at pharmacies inside the Airport.
Incheon Airport disinfects and sanitizes high-touch surfaces of major facilities (e.g. self check-in kiosks, elevators, moving walkway handrails) on a daily basis.
Screening robots are placed at 3 different spots in the airport to check your temperature: 1. Before Check-in, 2. Before Security and 3. Before boarding your flight.
Transparent screen partitions are set up for check-in counters and information desks to minimize contact between passengers and employees.
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Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. A second greeter was waiting for me as soon as I arrived through customs and helped with everything! Made the arrival in New York stress free :) .. View More
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I had an awesome experience with Jodogo airport assistance. I had taken assistance for departure in Bangalore as well as arrival in Heathrow London. Both the services were good especially in LHR assistant Sue was very helpful. As I travelled with an infant she took care of all the immigration procedures very smoothly.. View More
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Everything was splendid. Worked like clockwork. Ajay was a delight to work with. He was extremely polite and knowledgeable and very punctual.. View More
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of service she received. I would personally like to thank your greeter Mr Pawar. He was very kind and helpful person throughout the process. Would really take your service in future and would definitely recommend that people who needs a smooth transition they should opt for your service. Thank you once again... View More
I had availed the Transit support services in Chennai. However, due to Covid-19 there were constant changes in the flight schedule. Initially, we had just 5 hours of lay over at Chennai airport. This got extended to 12 hours. Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. We were received by his person at the arrivals and taken to car. Upon request, we asked Mr. Naresh whether we could upgrade to better hotel. He quickly did the arrangements and got us placed in a 5 star hotel nearby....View More
I will definitely recommend JODOGO services. My family had a seamless and hassle free transit from domestic to international terminal for connecting flights. Even though I was totally in different time zone the followup and updates were received regularly from JODOGO team...View More