O.R TAMBO Airport Assistance - Airport Meet & Greet

Redefining Airport Assistance Services, we at JODOGO aim to make your experience at the O.R Tambo International Airport (JNB) smooth, hassle-free and one worth remembering. Our team, expertized at giving you a notable and luxurious VIP-like experience from the moment you step into the airport until you reach the destination, takes care of all the travel formalities, be it international or domestic, while you can sit back and relax.

O.R Tambo International Airport, facilitating over 21 million passengers a year offers a wide variety of services and activities that allow passengers to explore in their layover or transit time.

Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers to name a few.


Discover O. R. Tambo International Airport

O. R. Tambo International Airport (IATA: JNB, ICAO: FAOR) is an international airport situated in Kempton Park, Gauteng, South Africa. It serves as the primary airport for domestic and international travel to/from South Africa and since 2020, it is Africa's second busiest airport, with a capacity to handle up to 28 million passengers annually. The airport serves as the hub for South African Airways. The airport handled over 21 million passengers in 2017.

It was originally known as Jan Smuts International Airport, after the former South African Prime Minister of the same name. The airport was renamed Johannesburg International Airport in 1994 when the newly elected African National Congress (ANC) government implemented a policy of not naming airports after politicians. This policy was later reversed, and on 27 October 2006 the airport was renamed after anti-apartheid politician Oliver Reginald Tambo.

O. R. Tambo International Airport is a hot and high airport. Situated 1,700 meters (5,500 feet) above mean sea level, the air is thin.[18] This is the reason for the long runways.

On 10 January 2013 the airport's ICAO code was changed from FAJS to FAOR.

There are six terminals at the airport, but these can be broken down into three major areas: the international terminals; the domestic terminals; and the transit terminals. The transit terminal housed disused parts of the old domestic terminals. It has been mostly demolished to build a new Central Terminal that will provide an indoor link between domestic and international terminals, as well as a central passenger check-in area and more gates. It was constructed for the 2010 FIFA World Cup.

Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at O.R Tambo International Airport with our professional service.


O.R Tambo Airport Premium Lounge

Premium Lounges offer a haven for travelers during their journey. Peace and quiet, comfortable furnishings and personal service are provided away from the often crowded areas in the standard terminal lounge areas.

In addition to several airline only premium lounges, Johannesburg - OR Tambo International Airport hosts 5 other Premium Lounges that can be accessed regardless of airline or ticket class. Book premium lounges entry here in advance up to 24 hours prior to entry and up to 15 months prior to travel.


If you need assistance at the O.R Tambo International Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore the activities at O.R Tambo Airport instead of standing in queues and missing out on experiencing the activities offered to the passengers. Enquire by contacting JODOGO directly at +1(307) 317 1724 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.

Book special assistance services at O.R Tambo International Airport


The cost of the services offered by JODOGO vary depending per person for either arrivals, departures, or connections and level of service booked. For more detailed information on the pricing and exclusive deals for airport assistance services at O.R Tambo Airport, please consider contacting us through our mail ID or contact number.

Special Airport Assistance is for passengers who are differently abled or have reduced mobility and require a wheelchair to get around the airport. To get special assistance services at O.R Tambo International Airport, you can request on our request form for services such as wheelchair assistance, baggage handling, lounge access, priority check-in & check-out, flight monitoring, escort to aircraft among many others and our representative will get in touch with you for the same.

Our Meet and Greet services at O.R Tambo Airport includes a representative who will meet you at the decided meeting point within the airport terminal building or any other specified point* as requested with a name card and a bouquet of flowers (if requested) and guide you to the required gate for departures/ transfers.

*Please note that meeting points may vary depending on the airport specifications.

Passengers must have a mask to be permitted inside the terminal building. Masks will also be sold at vending machines within the airport building. Please note that children under five are not required to wear face masks and face shields are only acceptable if a face mask that covers the person's mouth and nose is worn underneath the face shield.

Hand sanitisers have been made available at strategic passenger journey touchpoints throughout the terminals. Hand sanitizers have been made available throughout the entire terminal building.

Airports Company South Africa has recruited additional staff and implemented strict health compliance protocol, including social distancing, temperature screening of all passengers and staff, regular deep cleaning, and surface sanitizing of the airports.

Food and Drink

Johannesburg - OR Tambo International Airport Passenger Terminals host a huge array of food and drink options to meet your sustenance needs for your journey. These range from restaurants, bars, fast food and coffee shops with a wide and varied range of cuisines catered for and can be found in all terminal levels, both Landside (before security) and Airside (after security).

Our terminal plans below have been simplified with a focus on usage and locations using colour coding to highlight terminal areas and their usage. Our 4 plans represent the 4 distinct levels of the passenger terminal with airside (after security) areas and landside (before security) areas clearly defined.

Explore Johannesburg

  1. The Apartheid Museum
    The Apartheid Museum graphically portrays the apartheid story through photos, artifacts, newspaper clippings, chilling personal accounts, and film footage. The sights and sounds of the apartheid era assail visitors as they move through the thought-provoking permanent exhibits on an emotional journey through South Africa's history.
  2. Constitution Hill
    Overlooking the city of Johannesburg, Constitution Hill is a former prison, which provides fascinating insight into South Africa's history. At the site, you can explore provocative exhibits at the Number Four museum, the Women's Gaol museum, and the Old Fort museum. Together, the precinct was once known as The Fort, and it forged a reputation for its brutal treatment of political prisoners, common criminals, and passive resistors; famous former prisoners include Nelson Mandela and Mahatma Gandhi.
  3. Gold Reef City
    Gold Reef City, eight kilometers from the city center, takes you back to the gold rush days through a series of thrilling theme park rides and historical exhibits. This family-friendly attraction hosts reproductions of buildings and businesses from the era, and you can also tour a disused shaft of the Crown Mines, one of the richest gold-mines in the world.
  4. Soweto & Mandela House
    Soweto (an abbreviation for Southwestern Townships) lies 20 kilometers southwest of Johannesburg and offers a journey into the soul of the fight for freedom. This was an area of planned segregation, where black laborers were housed far from the city center, many in shacks made of corrugated iron. It was also the birthplace of the struggle for democracy. In 1976, the Soweto Uprisings sought to overthrow the apartheid state and spread from here to the rest of the country.
  5. Lion & Safari Park Day Trip
    At the Lion & Safari Park, you can get up-close with some of Africa's famous wildlife less than an hour's drive north from downtown Johannesburg. Animal interactions are the highlight here. You can cuddle a lion cub, take the Cheetah Walk, and hand feed giraffes.

Shops and Services

Johannesburg - OR Tambo International Airport passenger terminals host a huge array of shops and services for travellers. Whether it's last minute essentials for your journey or holiday, gifts for family and friends or just to endulge yourself, the shopping options in Johannesburg - OR Tambo Airport should meet your needs. Jewellery, Clothing and Footwear, African Arts and Crafts, Health and Beauty, Duty Free Shopping and many more can be found in OR Tambo Airport terminal buildings.

Big 5 Duty Free shopping is situated in the duty free mall in international departures and in international arrivals. Services include Banks and Foreign Exchange, Pharmacies, a Clinic, Post Office and a VAT Refund Point.

When shopping at the airport, bear in mind your airlines baggage and cabin restrictions and duty free allowances in your destination country. Also, many of the shops and services are located landside, so once you pass through security, these options will not be available.


Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.

Hotels at OR Tambo Airport

There are 6 hotels situated within the OR Tambo International Airport precinct offering convenience and quite varied room rates depending on the level of comfort and price levels required. The 6 OR Tambo Airport hotels are the Garden Court Airport Hotel, Southern Sun Airport Hotel, InterContinental Airport Hotel, Premier Airport Hotel, Protea Airport Hotel and the Protea Airport Transit Hotel.