JOMO KENYATTA Airport Assistance - Airport Meet & Greet
Redefining Airport Assistance Services, we at JODOGO aim to make your experience at the Jomo Kenyatta International Airport (NBO) smooth, hassle-free and memorable. Our team is expertized at giving you a unique and luxurious VIP-like experience from the moment you step into the airport until you reach the destination, and take care of all the travel formalities, be it international or domestic, while you can sit back and relax.
Jomo Kenyatta International Airport, or, simply, Nairobi International Airport is the ideal gateway into and out of East and Central Africa. Honing the award for the best-improved airport in Africa, this airport excels in quality service for its passengers to ensure they have a great experience during their time in Kenya or just layover or transit.
Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers and much more.

Discover Jomo Kenyatta International Airport
Originally named Embakasi Airport, the airport’s name was changed to Jomo Kenyatta International Airport in honor of Jomo Kenyatta, Kenya’s first president and prime minister.
Jomo Kenyatta International Airport is an international airport in Nairobi, the capital of and largest city in Kenya. The other three important international airports in Kenya include the Kisumu International Airport, Moi International Airport and Eldoret International Airport. JKIA is located in the Embakasi suburb 18 kilometers (11 mi) southeast of Nairobi's central business district, the airport has scheduled flights to destinations in over 50 countries.The airport served over 7 million passengers in 2016, making it the seventh busiest airport in passenger traffic on the continent.
There are two terminals. Terminal 1 is arranged in a semi-circular orientation and is divided into four parts: 1A, 1B, 1C, and 1E are used for international arrivals and departures while terminal 1D is used for domestic departures and arrivals. Terminal 2 is used by low-cost carriers. The original terminal, located on the north side of the runway, is used by the Kenya Air Force and is sometimes referred as Old Embakasi Airport.
Figures from KAA indicate that the airport's Terminal 1-A has a capacity of 2.5 million passengers The Kenyan government is targeting over 25 million passengers annually by 2025 on the expansion of JKIA's terminals. In 2016, JKIA accounted for more than 70 per cent of overall passenger traffic in the country. It also had over 7 million passengers pass through it. Domestic travelers through the Jomo Kenyatta International Airport (JKIA) made up 40% cent of overall passengers in 2016. This is an increase from 32% five years prior (2012).
Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at Kenyatta Airport with our professional service.
THINGS TO DO ON A LAYOVER OR TRANSIT :
Lounges at JKIA
Passengers can access and use the various lounges available while departing or transiting through the JKIA.
- KQ LOUNGES Frequent flyer cards –gold and platinum
- PRIDE-T1A Sky team card – Kenya airways , air France, China southern , Saudi Arabian airline, KLM.
- SIMBA (GATE 6 AND LEVEL 2 T1A) Business and first class passengers
- KQ DOMESTIC LOUNGE – T1D Business class passengers, Fly blue and platinum card holders.
FAQ
If you need assistance at the Jomo Kenyatta International Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore instead of standing in queues and missing out on experiencing the activities Jomo Kenyatta International Airporthas to offer to its passengers. Enquire by contacting JODOGO directly at +1(325) 225 5550 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.
Book special assistance services at Jomo Kenyatta International Airport:
JODOGO fast track airport assistance service providers help travelers to enter priority lanes to skip the waiting queue during airport procedures. This scheme assists passengers to navigate the airport security process quickly, and get some time to relax before flying again.
Please note that fast track services at each airport vary depending on the specific rules of airports, airlines and countries.
Being one of the busiest airports in the world, the formalities, customs, and security procedures will require passenger(s) to wait in queues for a long period of time, making it hectic and tiresome. When you opt for JODOGO’s assistance services, there will be no more of this as our representative assigned to you will take care of everything from meeting you at the airport entrance and doing all the formalities for you so that you can be comfortable and leave all the work to us.
To avail Fast Track services at Jomo Kenyatta International Airport, make sure you request for it through the request form.
There are two terminals. Terminal 1 is arranged in a semi-circular orientation and is divided into four parts: 1A, 1B, 1C, and 1E are used for international arrivals and departures while terminal 1D is used for domestic departures and arrivals. Terminal 2 is used by low-cost carriers. The original terminal, located on the north side of the runway, is used by the Kenya Air Force and is sometimes referred to as Old Embakasi Airport.
Whether you are an infrequent traveler, a high-profile executive, famed entertainer, celebrity, or simply want to enjoy hassle-free first-class air travels, VIP concierge services will ensure that your travel experience is effortless and smooth as much as possible.
JODOGO's VIP concierge services at Jomo Kenyatta International Airport specializes in letting you and your guests get in and out of the airport in minutes and offer any added assistance on request at the airport. We take care of all the customs, security checks, and airport check-in, whilst making sure you are comfortable and worry-free.
Explore Nairobi
East Africa's most cosmopolitan city, Nairobi is Kenya's beating heart, an exciting, frenetic concrete jungle that counterpoints the untrammeled natural beauty to be found elsewhere in the country.
If you're interested in learning about Kenya's culture and history, the city is home to a number of great stops including the extensive National Museum, and it's also a great jumping off point for diving into the country's varied culinary traditions. Nairobi also harbors a thrumming nightlife scene and an established cafe culture.
And, believe it or not, the city has its own wildlife attractions, with a fabulous national park on its doorstep and several reserves dedicated to the wellbeing of elephants, giraffes, rhinos and more.
International-International Connections
Passengers flying into Jomo Kenyatta International Airport can connect to various international destinations. Passengers are advised to consult cabin crew and ground staff on how to connect to other international destinations.
Satisfy the Workaholic in You
The extensive business hub at Jomo Kenyatta International Airport has everything a workaholic might desire, including private meeting rooms, computer stations, copy and fax facilities, and even A/V equipment for rehearsing presentations.
Restaurant
Find information about the restaurants, fast food options and food stores located in Jomo Kenyatta International Airport terminals.
Stay Connected
Wherever you are at Jomo Kenyatta International Airport Terminal, there is free wireless internet access (WIFI) for everyone.
Others
Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.
JODOGO performed heroically in making a 90 minute transfer between international and domestic flights. To add a degree of difficulty, we requested its service only two hours prior to touchdown. When the airline hadn’t checked the bags to ..
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dko
I can’t thank this service enough!!
I would have never made it through LAX with out the support of the team at JODOGO!!..

Lucinda Goldschmitz
Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. A second greeter was waiting for me as soon as I arrived through customs and helped with everything! Made the arrival in New York stress free :) ..
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Michael Felker
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old ..
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Nadia Lahbabi
I had an awesome experience with Jodogo airport assistance. I had taken assistance for departure in Bangalore as well as arrival in Heathrow London. Both the services were good especially in LHR assistant Sue was very helpful. As I travelled with an infant she took care of all the immigration procedures very smoothly..
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Reshma Devidas
It’s amazing experience Very kind people Professionals and very responsible I liked this service very much..
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Ramani Govindarajan
Everything was splendid. Worked like clockwork. Ajay was a delight to work with. He was extremely polite and knowledgeable and very punctual..
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Murli Bhat
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of service she received. I would personally like to thank your greeter Mr Pawar. He was very kind and helpful person throughout the process. Would really take your service in future and would definitely recommend that people who needs a smooth transition they should opt for your service. Thank you once again...
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Nilambari Desai
I had availed the Transit support services in Chennai. However, due to Covid-19 there were constant changes in the flight schedule. Initially, we had just 5 hours of lay over at Chennai airport. This got extended to 12 hours. Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. We were received by his person at the arrivals and taken to car. Upon request, we asked Mr. Naresh whether we could upgrade to better hotel. He quickly did the arrangements and got us placed in a 5 star hotel nearby....
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Yogiraj Nadgauda
I will definitely recommend JODOGO services. My family had a seamless and hassle free transit from domestic to international terminal for connecting flights. Even though I was totally in different time zone the followup and updates were received regularly from JODOGO team...
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