In Istanbul, JODOGO Airport Assistance Services simplifies your airline experience at Istanbul airport by providing smooth and time saving passage throughout the airport. Our knowledgeable team strives to give you a true VIP experience 24/7 by managing all your travel details so that you can just relax and enjoy your visit.
Istanbul airport (IST) offers a lot of facilities to keep yourself busy while in transit.
Istanbul Airport, also known as Istanbul New Airport, (IST IATA) is the primary of two passenger airports serving the city of Istanbul, (the other being Sabiha Gökçen on the Asian side). It is 35 km north of Istanbul on the European side of the city. Just about every major city in Europe (including European Russia) has a direct flight to and from IST, and there are extensive connections across the Middle East, with destinations to the Far East, Africa and North America also served.
Many of these are operated by the national carrier Turkish Airlines, either itself or via code-share agreements
THINGS TO DO ON A LAYOVER OR TRANSIT :
Since there is only one terminal built so far, with no rail or bus transfer system in place, you will probably have to walk everywhere. It can take quite a while to walk between gates, especially if they are an opposite end of the huge terminal with its long concourses, so allocate sufficient time for connections. Estimated times to walk from the central terminal area to furthest gates at the end of each concourse (gates A11, B15, D17, F16 and G11) are around 15-20 minutes.
Up to 1 hour of free Wi-Fi internet service is provided. Users must register with their mobile phone number to receive a code via SMS for activation. For those without a mobile phone, access codes can be obtained from kiosks by providing your passport number.
The Ambassador Spa & Beauty Salon offers 30-minute treatments, full day spa and beauty services, steam room and shower packages, and even a place to catch a nap for a few hours. Locations: Terminal 1, Airside, beside the IGA Lounge. Hours: 24 hours.
There are a number of ATM’s and Currency exchange centres available throughout the airport.
You may also avail services at a Smoking lounge.
There are also several Prayer rooms, Pharmacies, 24-hour medical centres, Dry cleaning & laundry, Baby care rooms, Children’s play area and Shower facility available for your use.
Istanbul Airport has installed 25 sleeping pods for passengers who want to rest before, after or between flights. The “iGA Sleepod’’ service can be rented out on an hourly basis.
Disposable sheets and one pillow are included in the price, with extra pillows and blankets available for an additional charge.
The cabins are also equipped with a USB port and a socket for charging devices, and a storage area where passengers can store their luggage and personal items.
Passengers can complete the rental process at the sales counter in front of the Sleepod area.
Treating your taste buds to food from several restaurants and cafes.
Unwind in a Lounge
Enjoy good food, watch TV, catch up on your news in a quieter and comfortable environment. There are a number of lounges available in all terminals.
Turkish Airlines offers free guided tours of Istanbul's sights to their passengers under a program called Touristanbul. This program includes transport from and to the airport and a traditional Turkish meal.
The conditions are: you need to have a layover of at least six hours and at most 24 hours, between 09:00 and 18:00 and, in addition, both your arriving and departing flights must be international and operated by Turkish Airlines. No prior reservation is needed for these tours, you only need to proceed through customs and immigration and after that to the "hotel desk" in the arrival hall. The airline has more detailed information on their home page. Remember to check if you need a visa to enter Turkey.
Shopping for apparels, accessories, perfumes, cosmetics, toys, souvenirs, electronics, and jewellery at the duty-free shops for reasonable prices.
Istanbul International Airport meet and greet
- Airport Meet and greet services
- Fast track vip airport assistance .
- Airport assistance services.
- VIP concierge services.
- Airport special assistance.
- Airport chauffeur service.
- Airport medical services.
- Senior citizen airport assistance .
- Luggage assistance at airport.
- Airport assistance for elderly.
- Airport wheelchair service.
- Comfortable Transfer Services.
- Lounge Access.
Enquire directly to the JODOGO contact number +1(325) 225 5550 or book the services through request form. You will get the confirmation call from our representative as soon as possible. Travelers with a disability or reduced mobility can utilize this service for comfortable and smooth airport experience.
Book special assistance services at Istanbul airport
JODOGO offers following services at Istanbul international airport:
- VIP Airport Concierge Services
- Meet and greet Services
- Luggage Handling services
- Airport special assistance
- Passport Control and Custom Clearance
- Lounge Access
- Escort to Aircraft
- Senior Airport Assistance
- Airport Special Assistance Needs
- Assisting Passengers with Disabilities
- Priority Check-In
- Wheelchair assistance
- Safety Assistant
- Flight Monitoring
- Airport Assistance for First Time Flyers
- Vip Airport Assistance, and more
We will speedily escort you through security and immigration procedures. Skip the lines, fast track through security and customs, stress-free arrival and departure. Friendly service agents to make your airport journey the most comfortable one. VIP fast track clearance.
Book VIP airport fast tracking services at Istanbul airport
Book a personal greeter for you or your loved on arrival, departure or connection. Navigating throughout the airport can be frustrating even if you are a young traveler. At JODOGO we are providing airport assistance for seniors for making airport travel easier.
Reserve elderly airport assistance at
VIP airport concierge services for smooth airport arrival, departure and comfortable transition. No need to wait for immigration queue , quick custom clearance and don't have to carry baggage. You can relax before your travel meanwhile out assistants will take care of airport process.
Book VIP concierge services at Istanbul airport
JODOGO performed heroically in making a 90 minute transfer between international and domestic flights. To add a degree of difficulty, we requested its service only two hours prior to touchdown. When the airline hadn’t checked the bags to ..
I can’t thank this service enough!!
I would have never made it through LAX with out the support of the team at JODOGO!!..
Was met immediately by friendly staff at baggage claim who helped me collect all of my luggage. A second greeter was waiting for me as soon as I arrived through customs and helped with everything! Made the arrival in New York stress free :) ..
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old ..
I had an awesome experience with Jodogo airport assistance. I had taken assistance for departure in Bangalore as well as arrival in Heathrow London. Both the services were good especially in LHR assistant Sue was very helpful. As I travelled with an infant she took care of all the immigration procedures very smoothly..
It’s amazing experience Very kind people Professionals and very responsible I liked this service very much..View More
Everything was splendid. Worked like clockwork. Ajay was a delight to work with. He was extremely polite and knowledgeable and very punctual..View More
I really appreciate JODOGO service. All the procedures went really well. The guy accompanied my sister right from the cab to the boarding gate. He was there for quiet a sometime even after that. Since my sister was traveling with the 2 year old who was a handful , she was stress-free with the kind of service she received. I would personally like to thank your greeter Mr Pawar. He was very kind and helpful person throughout the process. Would really take your service in future and would definitely recommend that people who needs a smooth transition they should opt for your service. Thank you once again...
I had availed the Transit support services in Chennai. However, due to Covid-19 there were constant changes in the flight schedule. Initially, we had just 5 hours of lay over at Chennai airport. This got extended to 12 hours. Mr. Naresh, from Jogodo team was very proactive in suggesting a near by hotel. We were received by his person at the arrivals and taken to car. Upon request, we asked Mr. Naresh whether we could upgrade to better hotel. He quickly did the arrangements and got us placed in a 5 star hotel nearby....
I will definitely recommend JODOGO services. My family had a seamless and hassle free transit from domestic to international terminal for connecting flights. Even though I was totally in different time zone the followup and updates were received regularly from JODOGO team...