MEXICO Airport Assistance - Airport Meet & Greet

Redefining Airport Assistance Services, in Mexico, JODOGO Airport Assistance Services, aim to make your experience smooth, hassle-free and a memorable one. Our team is expertized at giving you a unique and luxurious VIP-like experience from the moment you step into the airport until you reach the destination and take care of all the travel formalities, be it international or domestic, while you can sit back and relax.

Mexico City International Airport (MEX), officially known as Benito Juárez International Airport and the leading airport for Mexico and Central America, offers a variety of services and facilities to keep you occupied during layover or transit.

Book from a wide range of services we have to offer at JODOGO such as, Meet and Greet Services, Airport Lounges, Baggage Handling Services, Fast Track (Passport and Customs) Assistance Services, Priority Check-in, Airport Transfers and much more.


Experience Mexico City International Airport

Formally the site for Balbuena Military Airport and currently Mexico and Latin America’s busiest international airport that serves Greater Mexico City, is located in the neighbourhood of Peñón de Los Baños within Venustiano Carranza, 5 km east from Downtown Mexico City. Mexico City Airport is the primary hub for Mexico’s largest airline- Aeroméxico, Aeromar, Interjet and Volaris.

Mexico City Airport has two main passenger terminals; Terminal 1 is dedicated to KLM, Air France and other international flights whereas, Terminal 2 specifically for Aeroméxico flights.

Due to the contingency of Covid-19, Mexico Airport requires passengers to follow specific regulations. A Safe Fly Questionnaire has to be filled by the passenger before booking your flights (more information available on the airport’s official website). Apart from this, masks, face shields, gloves are mandatory before entering the airport. Mexico International Airport also has its official online information guide, where one can check flight status, airport hotel booking, car rental booking, airport parking charges information and much more.

Book your airport assistance services with JODOGO now to avail a smooth, hassle and worry-free experience at the MEX Airport with our professional service.


Stay Connected

Mexico City Airport offers its passengers free Wi-Fi, but if you want a faster option, you can also connect to the complimentary Wi-Fi signals from establishments like Starbucks or obtain a password from one of the VIP lounges. Charging points are also available throughout both terminals to ensure that you never lose connection with your loved ones and the world.

Go on a Ride in the Aerotrén

Connecting the airport’s two terminals, the Aerotrén, which runs on elevated tracks, is the first such train in Latin America. Watching the live airport activity from Aerotrén is quite entertaining. It runs from 5 a.m. to 11 p.m. and one must have a boarding pass to ride in the train.

Treat Your Tastebuds

Mexico City Airport has various options for the foodie in you. Bars, Cafes, Coffee shops, packaged food, popular Fast-Food outlets and Restaurant Bars which will surely keep your heart and hunger happy.

Relax and Rewind

Lounges in Mexico City Airport are open to all passengers at reasonable prices regardless of the airline you are flying on. If you have a connected, cancelled, or early morning check-in, these lounges with comfy seats, free snacks, buffets and a dedicated selection for alcoholic drinks, spirits and liquors, free Wi-Fi and clean restrooms cater to all your needs.

Bring Out the Shopaholic in You

With shopping centers for travel goods, jewelry, books, magazines and music, gifts and souvenirs, clothing, shoes, wine and spirits and duty-free stores (21 stores in Terminal 1 and 11 stores in Terminal 2), shopping without worrying about exhausting your wallet is possible in Mexico City Airport. The Silver Designer - an authentic Mexican silver jewelry store and El Gran Pastor - a perfect place for last-minute souvenirs are some of the crowd’s favorite’s.

Discover Mexico City

If you have a layover for a day or a transit time for more than 7 hours, you can take the subway system which is located next to Terminal 1 and ride into the city.

  1. Visit Zócalo the Birthplace of the Constitution:This place is the beating heart of Mexico City- where the country's first constitution was proclaimed in 1813. This is the largest square of Mexico City which thrives with Mexican history and culture. The National Palace, the Metropolitan Cathedral, and the Templo Mayor with its Aztec relics, makes Zócalo the perfect place to explore Mexico City’s ancient history.
  2. Coyoacán & the Frida Kahlo Museum:Coyoacán is one of Mexico City's oldest neighborhoods. One can take a stroll around the maze of laneways, explore the hidden plazas, colonial-style mansions, and art-filled old churches like San Juan Bautista. The popular attraction of Coyoacán, the Frida Kahlo Museum is a must visit to view some of her renowned paintings, as well as works by her famous husband, the mural artist Diego Rivera. One has to purchase a ticket to visit the museum and it’s best advice to book it beforehand.
  3. Visit the House of Tiles:Located just opposite to the picturesque Church of San Francisco, is the House of Tiles. It was originally built in 1596 and boasts a façade decorated by the Conde del Valle de Orizaba 150 years later, with exquisite blue and white tiles from Puebla. This is now an attraction-cum-restaurant where one can enjoy dining in the building’s courtyard, surrounded by what is one very large work of art.
  4. Visit Museo Soumaya:Even if you plan on not covering one of the popular attractions of Mexico City, a trip to Museo Soumaya is a must. This futuristic, architectural mind-meld was founded by Carlos Slim, one of the wealthiest men in the world, who named it for his deceased wife, Soumaya. Inside is more than 66,000 pieces of art that spans 3,000 years, from sculptures from Mesoamerica right up to works from Tintoretto and Salvador Dali. Even though the exterior of this museum is itself a work of art, the real masterpieces dwell within it. The majority of art is from the 15th to 20th centuries, and some famous collections of Mexican art.


Mexico City Airport promises you an experience worth remembering with all the services it has to offer to its passengers. If access to the premium lounges in the Mexico City Airport turn out to be expensive, you can avail services at the Izzzleep Aeropuerto Terminal 1 which is a capsule hotel located in Mexico City Airport for a reasonable price of $200 per person/ night.

Passengers can book rental cars, get excellent ground transportation facilities to get around the city, be updated about every airline information, avail free Wi-Fi, exchange currency at the exchange centers, get special assistance for differently-abled passengers among others. Pharmacies, emergency medical assistance, Banking Services, Luxury hotel rooms by The Hilton Mexico City, Spas are some of the other amenities offered by Mexico City Airport.

If you need assistance with your luggage, luggage carts are available to carry around the airport. If you have more luggage than you can handle on your own, luggage carriers will make themselves available to help in exchange for a small tip.

Passenger Meet and Greet services offered by us at JODOGO will include a representative who will welcome you with a name board (a bouquet of flowers on request) and help you with everything from luggage handling, lounge access, etc.


If you need assistance at the MEX Airport, we at JODOGO are always ready to help. With our airport assist services, you can save time and explore instead of standing in queues and missing out on experiencing the activities DFW Airport has to offer to its passengers. Enquire by contacting JODOGO directly at +1(325) 225 5550 or book the services you want through the request form, after which you will receive a confirmation call from our representatives as soon as possible.

Book special assistance services at MEX Airport


Wheelchair Assistance is a special assistance service offered by JODOGO. To avail this, a request has to be made when you book for our services through the request form (https://jodogoairportassist.com/request/create). You can also request Airport Wheelchair Assistance at MEX Airport through the Booking Office from where you have done your booking/ticketing.

We at JODOGO provide a variety of airport assistance services of which include:

  1. Meet and Greet Services on Arrival/ Connection/ Departure flights
  2. Baggage Handling Services
  3. Special Assistance Services (Wheelchair handling)
  4. VIP Fast Track Assistance Services
  5. VIP Concierge Services
  6. Priority Check-in and Check-out
  7. Guide you through an expedited security checkpoint
  8. Lounge Access Assistance Services

You can also enquire about more services offered by JODOGO at MEX Airport through our request form:


The cost of the services offered by JODOGO vary depending per person for either arrivals, departures, or connections and level of service booked. For more detailed information on the pricing and exclusive deals for airport assistance services at Mexico City Airport, please consider contacting us.

If you are arriving on an international flight you will have to clear customs and fill out the immigration form, which should be handed out by flight attendants before you land. You'll need to keep the bottom part of the form for the day that you depart Mexico. If you lose it, you will have to pay a fine. When you get off the plane follow the signs for immigration. You may find long lines, so make sure you give yourself plenty of time to get through the system and find the gate for your next flight. After you get past immigration, you can claim your baggage at the baggage claim area.