Landing in Mexico City without a plan is how a two-hour layover turns into a missed connection. Two terminals, a passenger volume among the highest in Latin America, and immigration queues that can stretch past an hour during peak season — it catches even frequent flyers off guard.
VIP airport assistance in Mexico City (MEX) is a paid meet-and-greet service where a dedicated agent manages your immigration, customs, baggage, and transfers from touchdown to departure. JODOGO runs this 24/7, with fast-track lanes, porter support, and chauffeur transfers built in.
Most people don't think they need this — until they're stuck in a customs line watching their connecting flight's boarding window close.
Meet & Greet on Arrival – An agent meets you at the jet bridge and walks you through the terminal.
Fast-Track Immigration & Customs – Priority lanes at passport control, avoiding MEX's often-lengthy queues.
Baggage Handling – Porters manage claim and get your bags to the car.
Departure Support – Priority check-in, expedited security, escort to gate or lounge.
Transfer & Connection Management – Terminal-to-terminal transfers for connecting flights, handled without the guesswork.
Chauffeur-Driven Transfers – Across Mexico City and beyond.
Lounge Access – Somewhere to sit that isn't the gate floor.
✈️ Business travelers connecting through Mexico City with limited buffer time
✈️ Families heading to resort destinations across Mexico
✈️ Elderly or mobility-limited passengers needing physical assistance
✈️ International travelers connecting onward to other Latin American cities
✈️ First, business, and private aviation passengers expecting premium ground handling
✈️ First-time visitors unfamiliar with Mexican immigration procedures
Send your flight number, terminal, and any specific requirements ahead of time. A JODOGO agent will be positioned at your arrival gate, jet bridge, or vehicle drop-off, ready to guide you through immigration, customs, baggage, and transfer.
We operate 24/7, every day of the year — red-eye arrivals get the same attention as midday ones.
Share your travel itinerary and our team will confirm availability, pricing, and assistance options on the same day.